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What Nursing School Did Not Teach Me About Nursing, Part 4: Emotional Regulation

Nursing requires emotional regulation in a way that engineering never demanded. If an engineering project experienced delays in my former consumer products and manufacturing career, I could have a lot of anguish, and managers may be upset. Still, such delays generally wouldn’t impact someone’s activities of daily living, quality of life, or health and well-being. There are a lot of passionate reactions when a family member expects to take their loved one home from the hospital but cannot for whatever reason. When there are unexpected treatments, tests, or further monitoring patients must undergo, people get frustrated, particularly when they feel their health issues are unresolved or worsening. The family members or patients express their frustrations with their nurses. I try my best that my patients or families feel heard or understood, but sometimes, a healthcare worker’s efforts are not enough or provide little comfort.

I’ve witnessed codes ending in unexpected deaths, and I still have to be present and care for other patients while surviving family members grieve. I’ve dealt with emotionally unstable, angry, or stressed-out patients and family members. Patients have attempted to hit me or have cussed me out. I don’t take it personally, but I sometimes fear for my safety. I feel like these instances of feeling unsafe have drastically dropped since I started working in the NICU. However, I still float to the PICU or Pediatric units. During my orientation in the Pediatric ward, a 4-year-old patient tried to bite me when another nurse and I tried to change his ostomy bag. Shortly after my cross-training to the Pediatric unit, I had a Pediatric teenage patient attack her sitter. These instances are further reminders of why I chose to work in the NICU over other units. But witnessing these events made me realize that it’s not helpful to react emotionally to dysregulated patients. I’ve seen healthcare workers respond angrily, and it does nothing to help de-escalate situations.

Aside from navigating emotional pitfalls with my patients or their family members, I’ve had to figure out how to deal with specific staff and co-workers. I have had to learn who and how to ask for help or get people to do their jobs so I can do mine to ensure my patients are getting appropriate care. Certified Nurse Assistants (CNAs) typically support registered nurses (RNs) by performing activities of daily living for a patient, taking vital signs, or acting as sitters. RNs are responsible for ensuring the CNAs work is documented and must oversee and support the CNAs work. As a new grad, I’ve had to correct a grumpy CNA about proper hand hygiene or continuously remind a CNA to document their work in the patient’s chart. I like that I don’t have to worry about this in the NICU. In the NICU, we have no CNAs. I appreciate this versus negotiating or constantly confronting an uncooperative CNA to do work or documentation. Don’t get me wrong, just as with any role (Charge nurse, RN, Doctor, etc.), some CNAs are incredible, but some are not. I like having one less variable to deal with during my shifts.

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I think it’s good to get a sense of your limitations and your ability to regulate yourself emotionally. I love babies and children, but I chose to work in NICU and not focus on Pediatrics for the genuine concern of being unable to regulate myself emotionally with pediatric patients. Anyone I’ve personally known who’s had a baby in the NICU has had their child leave and carry out healthy lives. My daughter will never be at risk of being in the NICU – she’s way past that stage. However, when I find myself in pediatrics, I see patients there that could be my child – some are there due to some freak accident or unknown illness. One of the most recent times I was in the PICU, a toddler or preschooler was getting intubated on the other side of the unit – I started to tear up as the patient was wailing and crying, “Mama” while their mother held them to prepare for the procedure. I was grateful this wasn’t my patient and tried to distract myself from their cries and their distressed parents by focusing on my patient.

It’s good to see parents involved with their children’s care, but other pediatric patients are there because of abuse by family members and adults. Some of the children’s social situations are sad. I can’t dwell too much on this as I care for my patients, and I try to give the child the best care I can while they’re my patient. I try to develop a trusting relationship with patients (or family members) by promptly communicating with them and responding to their needs. For abused patients, I sometimes tell myself, “This child’s life before they arrived at the hospital may not have been so great, but I can care for them and provide some stability and safety while they’re under my care.”

Complex social problems can also occur with our neonatal patients.
I see my fair share of neonatal patients in our NICU because of maternal drug use – some mothers are remorseful of their actions and are in rehab programs, while others have no desire to quit using. Sometimes it’s hard for the moms to see their inconsolable babies withdrawing and know their baby is struggling because of their drug use during pregnancy. Some babies go home with their families despite drug use, and others do not. Either way, as a nurse, I try to support the caregivers taking the babies home and educate them on how to care for their babies. I’m responsible for the care of my patient while they’re in the hospital, but I also want to support their caregivers and give them confidence in being able to care for their babies (or children) when they leave.

I’ve never had a job that demanded so much of me every day. Nursing can be mentally, physically, and emotionally draining. Until I became a nurse, I don’t think I realized the impact nursing has on a person holistically. I like helping people, I like that I can do that as my job, and I want to be able to do that for a long time. I always heard about the nursing shortage but never really considered that what was contributing to that was nursing burnout and nurses leaving the profession until I started pursuing nursing as a second career. It’s essential to be aware of the typical challenges nurses face to determine how you will guard yourself and strategies for longevity in the profession. I hope this series of posts helps provide insight into what it’s like as a novice nurse and some of the things I do to keep myself connected to the things I love about Nursing. Good luck! If any other nurses out there have other advice to share, I’d love to hear it!

What Nursing School Did Not Teach Me About Nursing, Part 3: Physical Endurance & Self-Defense

Nursing can be very physically demanding – many patients require assistance turning, lifting, or moving body parts or equipment. I attended a safe-patient handling workshop offered by Daniel Tiano, a physical therapist whose goal is to “enable healthcare workers to fulfill their vocation without being held back by pain and injuries.” He compared nurses to endurance athletes, constantly lifting, turning, pushing, and pulling hundreds of pounds over a 12-hour shift. While I work primarily with neonates now that I’m a NICU nurse, I can still get floated to pediatric or post-partum wards and handle heavy patients. Pediatric patients are not always light, easy-to-handle patients. I’ve cared for adolescents over 80 kg and adults (18-25 years old) in pediatric units.

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I must handle my patients carefully to avoid ergonomic injuries, even with babies. [Tips: Raise and lower beds or cribs to prevent back strain! Get assistance when lifting patients, and use lifting tools!] I know from experience that I can hurt more than just my back when caring for babies. As a new mom, I developed tendonitis because I held my newborn with my wrists bent. My baby wasn’t heavy to carry, but I still injured myself. My tendonitis pain went away after treatment and physical therapy. I’m more conscious now and deliberate about holding babies with my wrists straight!

Aside from modifying my behaviors to make sure I don’t cause myself injury, I have to be alert to other people’s behaviors. Patients (or their families) can have behavioral issues and be violent. As a nurse, I have to be careful that certain patients do not harm my co-workers or myself. Unfortunately, one of my teenage patients attacked her sitter/nursing assistant during one of my recent shifts. A nurse must continually assess their patient and environment to keep not only their patients safe but themselves safe, too.

Some patients (or their visitors) have mental health or drug use issues that make them unstable. Other patients may have temporary delirium due to infection or illness, causing verbally or physically abusive behavior that they usually would not have. I have cared for patients that have tried to hit, kick, or bite me or have yelled, cursed at me, and called me names. This danger doesn’t exist only in adult units. My NICU colleague had a teenage patient throw a monitor at her when she floated to the Pediatric unit. Honestly, I have more physical and personal safety considerations each day in my nursing job than in my previous career. I think that says a lot considering I was a certified Hazardous Waste Operator (HAZWOP) who periodically cleaned up hazardous material spills while I was an engineer!

Anyone working in hospitality or customer service is probably used to dealing with all kinds of people. My former preceptor used to be a restaurant server, and she said it helped prepare her for dealing with all types of patients in nursing. However, nursing is very different from what I was used to in my prior career. I never felt unsafe or in danger of other people when I was at work. I worked in a secured facility for over 18 years – people from the street couldn’t walk in, and we didn’t serve the public at my site.

In contrast, when you work in a hospital, you see all kinds of people, and often, people are emotional, in unresolved suffering and pain, or the most unstable they have ever been. It’s a ripe environment for people to lash out, potentially violently. Healthcare workers encounter violent behavior so often that facilities often require their employees to get certification in Management of Assaultive Behavior (MAB). As a NICU nurse, I haven’t encountered violent parents (hopefully, this NEVER happens). Still, I have observed emotional and angry parents with whom I must be careful and anticipate volatile behavior.

Bedside nursing is a physically demanding job. A nurse should exercise, eat energizing foods, and get enough rest to stay healthy and physically well. That applies to ANYONE. However, a nurse must also act like an endurance athlete and self-defense master. Aside from the typical actions to stay physically well or safe, nurses must be aware of body mechanics and constantly read behavioral cues from others. Thankfully, I’ve been safe and injury-free so far, but I’m still trying to figure out how to be more healthy, so I have the stamina and longevity to be a bedside nurse. I’m on a journey and will continue to share. Stay tuned for the next part of my novice nurse series, where I discuss handling my emotions as a new nurse.

What Nursing School Did Not Teach Me About Nursing, Part 2: Mentality and Mindset Challenges as a Novice Nurse

Welcome to Part 2 from a series of posts about what I learned as a new nurse and the demands of nursing.

It took a while for me to transition into nursing and adjust to my newfound career and job expectations. After working over eighteen years with the same company in a consumer products/manufacturing setting, I grew accustomed to a certain rhythm in my job as an engineer/scientist. I was a salaried employee in my previous career as an engineer and never needed to clock in or out. Some days could be stressful when I was an engineer, but mainly, I could set my day-to-day schedule. I didn’t have a required shift to start by six or seven each morning. I would have project deadlines to meet, but they didn’t necessarily dictate what I did every hour of each workday. I could go to the bathroom when I pleased or schedule my lunch to eat with friends. I had a lunch squad. If I was behind with my schedule, I could stay late. When I wasn’t periodically supporting shift work in the manufacturing plant, I started my days mostly between 8a and 9a and ended around 6:30p – 8p. Each workday as an engineer, I did not have to consider getting my work assignments from a prior shift, passing work along, getting and giving shift reports, nor did I need someone to take over my work during my bathroom or meal breaks.

I work in a hospital now, so my shifts as a nurse are dictated each day. Sometimes, there’s no time for me to pee, drink, or eat as a nurse. I eventually get to do these things, but not necessarily when I want. Hourly tasks (assessments, med passes, labs, and patient ADLs) dictate each workday. My patients and their needs and orders direct my priorities for each day. I have no lunch squad. I can’t go on meal breaks with my co-workers because they need to cover my patients when I go on break. Sometimes, the charge nurse makes me go on my snack and meal breaks when I am not ready to ensure proper coverage. If I think things are a little slow or I have some downtime, that’s when admission or some unexpected event likely occurs. (This is why you never use the “Q” word – “quiet” – to describe the environment or shift around nurses – you jinx them into having a chaotic shift later).

I’ve learned it’s better to accomplish tasks early rather than on-time because one emergency or tricky issue can cause a delay to an entire planned schedule that was once “on time.” For example, when I was in Med-Surge, I had to do unscheduled sacral wound dressing changes for an incontinent, primarily immobile, continuously stooling patient. Each time I’d get help to turn and lift the patient, clean them, replace their diaper and linens, and do the dressing change, the patient would soil themselves and their new dressing. These kinds of time-consuming, unplanned activities aren’t limited to adult patients. More recently, when I was floating to our Pediatric ward, an ostomy bag for a hyperactive non-compliant preschool patient kept leaking and needed continual replacement. The patient would purposely peel off their ostomy bag and then resist having it changed. Even though the patient was a preschooler, one person needed to help hold down the patient and keep the patient still to allow another person to replace the ostomy bag. Such unplanned activities take time and can cause delays in other scheduled tasks. I was used to addressing shifting priorities and non-compliances as an engineer, but I never had hourly assignments that could jeopardize people’s health if completed late or improperly.

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It was hard for me to account for unexpected, unscheduled tasks as a new grad nurse. It can still be frustrating, but I feel I’m not as flustered, and it doesn’t have to thwart the rest of my day. I have learned to do things as early as possible to leave room for the unexpected. My last NICU preceptor also encouraged me to accomplish tasks as soon as possible to be available to help other nurses. Thankfully, nurses in my department jump in and help one another. However, my preceptor warned they may not be as willing to help me if I’m always busy and unable to help them when they need assistance. As I shared, some activities require coordination of availabilities and assistance from other nurses or nursing attendants. I want to be a team player that others can count on for help. Accomplishing tasks early not only makes my life easier, preparing for the unexpected, but it also allows me to help others with their patients or tasks. However, even when I am able and want to accomplish tasks before they are due, I can’t always do this. For instance, I must still ensure meds are given in an appropriate timeframe and not too early to avoid overdosing patients.

Critical thinking and mental alertness cannot be lax as a nurse. (This is also how I justify my caffeine intake). At best, a nurse’s mistakes may cause inconvenience; at worst, permanent injury or death. Any mistake I made as a process engineer could cost hundreds of thousands of dollars, but it would never cause bodily harm or death. There was a lot of oversight, approvals, and quality control with my work as an engineer. I feel like there are fewer checks and balances for nurses for the tasks they complete.

A nurse performs activities based on orders and nursing judgment. There is no constant oversight or approval process when a nurse administers many medications or completes orders. In contrast to process engineering mistakes, a medication error can kill. Not reporting critical labs or assessment findings can cause delays in treatment or interventions. I can’t consult with a weekly project team if I’m behind on my nursing tasks. I have to figure out who to ask for help to catch up with my work or quickly judge if it’s acceptable to be late, reschedule a task, or if I need to escalate issues. Aside from impacting patient care, nursing mistakes and errors can threaten nursing licenses. When I made mistakes as an engineer, I may have received criticism and a poor performance rating, but I never worried that I’d lose my ability to work as an engineer.

Given the pressure and expectations of nursing, my anxiety levels are higher than when I was an engineer or scientist. Some stress is healthy and helps keep my patients and me safe by forcing me to focus, ask for help, or take time with unfamiliar tasks or medications. However, until I became a nurse, I never realized how common it was for nurses to have or develop hypertension, anxiety, or depression. I’ve heeded the warnings of veteran nurses who advised me not to take overtime if I don’t need it, lest I end up with hypertension, like them.

I did not switch careers only to develop medical issues from my job. It’s one thing to manage high blood pressure, generalized anxiety disorder, post-traumatic stress disorder, or major depressive disorder, but it’s another to develop these conditions because of one’s job. Nurses need healthy coping mechanisms, as stated in my last post. I respect that sometimes it’s not enough to have healthy coping mechanisms or rely on comfort wisdom; various conditions require medication. However, Kelsey Rowell, RN Career Coach and founder of @wholelifenurse shared recently on her Instagram, “If your nursing job is requiring you to go on or increase your medication to support your mental health, that is your sign to find a new job, take a break, or do something else.” I wholeheartedly agree with her statement. Since I’ve switched to NICU nursing, my anxiety levels are lower than when I was a Float nurse for adults. Part of that may be due to having more experience or not working the night shift for the moment, but I think my decreased stress is also because NICU nursing is a better fit for me. There are so many opportunities within nursing that if a particular job is causing medical or mental health issues, try changing your nursing job!

What’s also relieved some of the new grad anxiety and pressure is recognizing that nursing is a practice. With more time and experience, I can improve my nursing practice. With more exposure to various units or patients, I learn what I like or dislike about specific nursing roles and can set my boundaries and determine my career goals. With more experience, certain medications or typical treatments will become more familiar. I will more easily recognize the signs or symptoms of conditions I regularly encounter. I can determine which skills are essential to master for various units or roles. (Tip: time management is a critical skill, no matter where you work as a nurse)

I have accepted that I’m imperfect and will make mistakes. Even veteran nurses make mistakes. When making mistakes, it’s essential to be transparent to a charge nurse or provider to correct errors or get help and alignment to move forward. Mistakes can serve as lessons. I’ve made mistakes in my engineering and nursing career that I know I will not make again because I never want to feel as compromised or ashamed as when I made the mistakes.

I want to prevent making mistakes that injure or permanently damage patients. One of my NICU preceptors said to accept that I will make mistakes but to spend time making sure I don’t make medication errors. If I spend more time evaluating an unfamiliar medication, dosage, or route, I accept that I will appear slow because of my uncertainty. I will ask for help or clarification. I will move more slowly and risk falling behind on my tasks rather than harmfully administering medication.

ANY new job or career produces increased stress and mental challenges. Some level of discomfort is healthy and helps us to learn and grow. It takes time to learn the protocols or processes of a new organization or unit. No one is perfect, and we all make mistakes. Sometimes, you understand how to be more efficient or effective by making mistakes or witnessing them. It takes time to learn who to ask for help, what requires escalation, and the chain of command. Over time, we know the methods of communication our co-workers, bosses, or patients/clients prefer. Skills cannot improve until you’ve practiced and done them many times. Understanding all this and having the mindset that I’m still learning (“I’m developing, not deficient!“) has helped relieve some of my new grad/novice nurse anxiety.

I hope this post gave some insight into the mental challenges of nursing and the mindset one has to have to thrive as a novice nurse. If you have any advice on how to handle the pressures of nursing or the mental challenges, please share! Thanks for reading! My next posts in this novice nurse series will discuss how I address the physical and emotional challenges of being a nurse.

What Nursing School Did Not Teach Me About Nursing, Part 1: Time vs. Energy

Aside from an abundance of job opportunities, one of the things that attracted me to nursing was the schedule. Typically, nurses who work 12-hour shifts in hospitals work only three days a week. It seemed ideal to have four days off weekly to have more time with my family. I felt I could manage to work obligatory weekends and holidays when I already had worked weekends and holidays in my previous career as an engineer. I was used to working 12+ hour days as an engineer and would periodically do shift work, working overnight. When I wasn’t doing shift work, I would work weekdays, but work would follow me home, or I’d be on-call 24/7. I could work long hours and focus my energy on launching a product, completing a project, or passing an audit. I learned how to be a hard worker and resilient to get through challenging work assignments or situations in my previous life as a chemical engineer. However, I don’t think I’ve ever had to work as hard as an engineer on a day-to-day basis as I do each shift as a nurse.

Nursing takes a lot out of me. At the end of a shift, it’s common to be mentally, physically, and emotionally drained. Maybe it’s because I’m older, but I genuinely feel the work and energy required for nursing does not compare to when I was an engineer.

I came across a Business Insider article citing well-paying low-stress jobs. Nursing is nowhere on that list. Is it ironic that chemical engineers top the list at number 2? I chose to leave a relatively low-stress job and transitioned into one of the most stressful professions. Additionally, I became a nurse in the middle of a frickin’ pandemic!

While I do not have to work four days out of a week, it takes a lot more time to recover my energy from working nursing shifts than when I was an engineer. Also, when I worked night shifts as a nurse, the entire next day/night off would be a complete wash – I’d spend my day off napping, recuperating, and re-adjusting to my family’s schedule while still feeling like a zombie. Sometimes I’d need two days before I could feel fully functional and alert during the day and meaningfully interact with my family and friends. Just as I’d start to adjust, I’d have to work a block of night shifts and begin my cycle over again. I’m currently working day shifts, but I sometimes still need a whole day to recuperate after working. I have to be aware of my body’s needs and rest on days off, even when I have every urge to pack my schedule with outings and activities. I want to take advantage of my extra days off but recognize I need to spend some of that time relaxing or recovering. I might have the time to do something, but do I have the energy?

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Admittedly, I never worried about having the energy to do something when I was younger. I kept a packed schedule – even on weeknights after work. (I think I also was more tolerant of toxic relationships and hostile work environments and did not realize how draining those could be). Maybe I seemingly had more energy because I was single and didn’t have family committments or time to devote to a spouse or children. It’s possible I had way more energy – or I just felt that way – because I could sleep in when I needed. (I’m a parent to a kindergartener; it’s been years since I slept in late). Now that I’m older, not getting enough rest impacts me more. Or maybe I’m simply more aware of my body’s needs than when I was younger.

Being self-aware helps me determine how to restore my energy. For instance, I’m an extrovert and need to connect and interact with people for my well-being. My introverted husband needs the opposite. Earlier in our relationship, I realized that going from party to party would make him miserable, while I would be happy and energized from the social interactions. As a result, I’m more selective with our social commitments.

When figuring out what to do on my days off, an essential question is: “Do I have the energy?” If not, what do I need to do to regain my energy? One of the ways I recover is by spending time with friends. I try to include social activities on my weekly calendar, even if it’s over Zoom. I did this throughout my pre-requisites and nursing school as well. Because I’m an extrovert, social interactions are crucial to maintaining my sanity and happiness. I felt dates with my friends or family were especially important during nursing school when my schedule would be packed with classes, clinicals, and studying. These dates could be simple lunch outings, coffee/tea, seeing a movie with my husband, or Zoom calls (critically needed during pandemic surges and lockdowns). I needed to make sure I had something social in my weekly schedule to feel balanced. I mentioned it before in other posts, but it helps to know what brings you comfort. I didn’t learn this in school – time and life experience have taught me “comfort wisdom” (a la Brene Brown). Have you developed healthy coping mechanisms? What do you enjoy as stress relief? Nursing school is stressful, but working as a nurse is even more so. Build a foundation of healthy responses to stress before or during nursing school to combat the stress and anxiety that frequently accompanies working nurses.

While being a nurse can be draining at times, I honestly love it. I can feel tired and overwhelmed, but there are moments where I’m interacting with patients and at peace and content with making a difference in someone’s life. People going into nursing naturally want to help people, but they need to understand how demanding nursing can be. Until I started working as a nurse, I don’t think I realized just how stressful a job nursing could be. Prospective and new nurses need to understand what they can do to protect and restore themselves to continue in this rewarding profession. I have so much to share about this topic that I thought I would make this and the next several posts about addressing the mental, physical, and emotional demands of being a nurse. I want to candidly share what it’s like for me and what I do to try and guard myself against being drained or burnt out. And yes, unfortunately, burnout can happen to early-career nurses, too, not just veteran nurses.

I hope what I’ve shared – and what I plan to share – is helpful and provides some honest insight – see you in my next post on this series!